Careers

The Lodge is a 36-room hotel set in the award-winning sporting venue of Newbury Racecourse. It offers outstanding accommodation to stable staff on and around race-days, and to the public for the remainder of the year.

We are currently seeking a Night Porter to join our friendly team. This is a position of responsibility taking care of the hotel during the night, ensuring the hotel meets and exceeds customer expectations whilst maintaining agreed standards of service. We welcome full-time and part-time working applications.

The responsibilities of this role will include:
• Greeting late arrivals, answering queries, helping to resolve any issues and providing exceptional assistance and service to our guests during night-time hours
• Assisting with food service and operating the on-site bar as and when required
• Receiving and processing telephone and walk in reservations accurately to ensure guest satisfaction
• Carrying out other administrative and reception duties that may be required
• Participating in night cleaning schedules as directed by the Hotel Manager
• Compliance with all health and safety, food hygiene and fire safety regulations
• Ensuring the security of the hotel during night-time hours

The successful candidate will:
• Be self-motivated and able to use their initiative
• Possess excellent communication skills and work well within a team
• Exercise sound judgement and be happy to work unsupervised
• Possess excellent IT and organisational skills

Previous work experience in a similar role within the hospitality, catering or sporting industries would be advantageous, but not essential as training will be provided. This role is likely to include hours of work during weekends on a rota basis.

In return we can offer competitive pay and an attractive benefits scheme including:
• Free annual membership to the Racecourse
• Discounted Health Club membership
• Reduced rate childcare at the Rocking Horse Nursery on-site
• Contributory pension scheme matched up to 5%
• Life assurance scheme
• Excellent opportunities for training and career growth

To apply please email your CV and covering letter including remuneration details to Holly Robinson (Hotel Manager) hrobinson@thelodgenewbury.co.uk
All direct and third-party responses will be forwarded to Conundrum

Newbury Racecourse is an equal opportunities employer. We are committed to diversity and inclusion and welcome applications from talented candidates, regardless of background or personal characteristics.

The Lodge is a 36 room hotel set in the award-winning sporting venue of Newbury Racecourse. It offers outstanding accommodation to stable staff on and around race-days, and to the public for the remainder of the year.

We are currently seeking an experienced Senior Assistant Duty Manager to report into the Hotel Manager and take a lead role in the day-to-day operation and management of The Lodge, ensuring the hotel meets and exceeds agreed targets for customer satisfaction and revenue. This is a rare opportunity for a dynamic individual to play a central role in the growth and success of a small, contemporary hotel. This is a maternity cover vacancy and as such the appointment will be made on a fixed term basis, anticipated to last until April 2027.

This is a varied hands-on position and responsibilities will include, amongst others:
• Supporting the Hotel Manager with effectively managing a small team in line with business objectives and budgets, including managing the rota system and carrying out daily briefings/handovers as required
• Greeting guests on arrival and providing exceptional service throughout their stay
• Ensuring the property and surrounding areas are prepared for the arrival of guests
• Ensuring bedrooms are inspected on a daily basis and kept up to standards
• Assisting with food service and operating the on-site bar as and when required
• Ensuring that all agreed quality standards are adhered to and implementing a regular programme of review
• Ensuring stock within the business is managed to the agreed levels
• Taking responsibility for compliance with all health and safety, food hygiene and fire safety regulations, including arranging staff training

The ideal candidate will be self-motivated, with excellent communication and customer service skills and the confidence necessary to act as an ambassador for The Lodge and the racecourse.

You will be able to use your initiative, exercise sound judgment and work unsupervised. Previous work experience in a similar role within the hospitality, catering or sporting industries will be essential, as will excellent IT skills and confidence with MS Office programs.

In return we offer a competitive salary and attractive benefits scheme including:
• 33 days holiday per year (inc. Bank Holidays)
• Free annual membership to the Racecourse
• Discounted Health Club membership
• Reduced rate childcare at the Rocking Horse Nursery on-site
• Contributory pension scheme
• Life assurance scheme
• Opportunities for training and career growth

This is a full-time role and is likely to include hours of work during evenings, weekends and overnight on a rota basis.

To apply please email your CV and covering letter including remuneration details to Hugh Nickerson at Conundrum Consulting Ltd.
apply@conundrum.co.uk
All direct and third party responses will be forwarded to Conundrum

Newbury Racecourse is an equal opportunities employer. We are committed to diversity and inclusion and welcome applications from talented candidates, regardless of background or personal characteristics.

The Lodge is a 36-room hotel set in the award-winning sporting venue of Newbury Racecourse. It offers outstanding accommodation to stable staff on and around race-days, and to the public for the remainder of the year.

We are currently seeking a Night Porter to join our friendly team. This is a position of responsibility taking care of the hotel during the night, ensuring the hotel meets and exceeds customer expectations whilst maintaining agreed standards of service. We welcome full-time and part-time working applications.

The responsibilities of this role will include:
• Greeting late arrivals, answering queries, helping to resolve any issues and providing exceptional assistance and service to our guests during night-time hours
• Assisting with food service and operating the on-site bar as and when required
• Receiving and processing telephone and walk in reservations accurately to ensure guest satisfaction
• Carrying out other administrative and reception duties that may be required
• Participating in night cleaning schedules as directed by the Hotel Manager
• Compliance with all health and safety, food hygiene and fire safety regulations
• Ensuring the security of the hotel during night-time hours

The successful candidate will:
• Be self-motivated and able to use their initiative
• Possess excellent communication skills and work well within a team
• Exercise sound judgement and be happy to work unsupervised
• Possess excellent IT and organisational skills

Previous work experience in a similar role within the hospitality, catering or sporting industries would be advantageous, but not essential as training will be provided. This role is likely to include hours of work during weekends on a rota basis.

In return we can offer competitive pay and an attractive benefits scheme including:
• Free annual membership to the Racecourse
• Discounted Health Club membership
• Reduced rate childcare at the Rocking Horse Nursery on-site
• Contributory pension scheme matched up to 5%
• Life assurance scheme
• Excellent opportunities for training and career growth

To apply please email your CV and covering letter including remuneration details to Holly Robinson (Hotel Manager) hrobinson@thelodgenewbury.co.uk
All direct and third-party responses will be forwarded to Conundrum

Newbury Racecourse is an equal opportunities employer. We are committed to diversity and inclusion and welcome applications from talented candidates, regardless of background or personal characteristics.