Careers

Newbury Racecourse is an award-winning sporting venue with a multi-functional site playing host to more than 30 racedays a year plus a wide range of other events including concerts, weddings and exhibitions. We are also home to a 36-bedroom hotel, The Lodge and a leading children’s nursery, Rocking Horse Nursery.

We are currently seeking a Quality, Safety, Health and Environment (QSHE) Co-ordinator to join our Operations Team. This is a new role responsible for the development and implementation of Newbury Racecourse’s Health & Safety culture and our QSHE management systems. This is a great opportunity for an ambitious QSHE practitioner to assist in raising the profile of Newbury Racecourse as a leading provider of safe and sustainable venue.

Reporting to the Operations and Guest Experience Director, responsibilities will include:

• Co-ordinating the QSHE function for both raceday and non-raceday activity, continuously improving QSHE standards.
• Administration and development of all QSHE management systems, policies and procedures.
• Maintenance of the company’s legal and compliance registers, ensuring event compliance with all statutory requirements including health and safety, environmental, accessibility and licensing.
• Implementation of the QSHE audit programme.
• Being the point of contact for all internal and external risk assessments.
• Responding to any health, safety and environmental incidents including identifying trends, carrying out investigations and risk assessments where necessary.
• Further developing and refining our sustainability initiatives throughout the entire business.
• Conducting regular meetings and carrying out ad-hoc inspections with sub-contractors.

You will be able to demonstrate:

• Previous experience in a similar role
• A detailed understanding of Health and Safety management and QSHE standards supported by appropriate qualifications, such as an IOSH qualification
• Strong administration skills, excellent working knowledge of Microsoft Office (Outlook, Excel, Word and preferably Teams)
• Outstanding organisational, customer service and communication skills, with a natural ability to work under pressure and to tight deadlines
• The importance of working collaboratively as part of a team, alongside being self-motivated and able to exercise sound judgement and the confidence to work unsupervised

In return we offer a competitive salary and attractive benefits scheme including;

• 25 days holiday per year + Bank Holidays + days in lieu for weekend racedays worked
• Free annual membership to the Racecourse
• Reduced rate childcare at the Rocking Horse Nursery on-site
• Contributory pension scheme matched up to 5%
• Life assurance scheme
• Discounted Health Club membership
• Opportunities for training and career growth

Newbury Racecourse is an award-winning sporting venue with a multi-functional site playing host to more than 30 racedays a year plus a wide range of other events including concerts, weddings and exhibitions. We are also home to a 36-bedroom hotel, The Lodge and a leading children’s nursery, Rocking Horse Nursery.

We have an exciting new opportunity for an experienced individual to take up the role of Operations and Guest Experience Director. This is a pivotal appointment for a qualified and talented professional to join our leadership team and play a key role in the success of the racecourse, taking responsibility for all raceday and non-raceday operations along with commercial development of our on-site hotel.

Reporting into the Chief Executive, the successful candidate will ensure delivery of a first-class venue and customer experience, whilst ensuring excellent and consistent health and safety standards.

The role will encompass full control of:

• Event and raceday operations – strategic event coordination to ensure the delivery of a safe, first-class event
• Line management of the Operations Manager, Hotel Manager and QSHE Coordinator
• Leading on our customer experience strategy
• Health and Safety, ensuring the business remains best in class and fully compliant with all regulations and legislation
• Budget management and reporting
• Management of the following areas: Cleaning, Traffic, Stewarding and Security
• Overseeing the management and commercial development of the on-site hotel

You will need:

• Significant depth of experience and demonstrable success in operational planning
• A successful track record of events delivery within a comparable venue, with detailed knowledge of crowd dynamics
• Detailed understanding of Health and Safety management supported by appropriate qualifications
• Outstanding communications skills, natural ability to engage with and manage senior stakeholders (both internal and external)
• Dynamism and presence, ability to act as an ambassador for the racecourse

In return we offer a competitive salary and attractive benefits scheme including;

• 25 days holiday per year + Bank Holidays + days in lieu for weekend racedays worked
• Free annual membership to the Racecourse
• Reduced rate childcare at the Rocking Horse Nursery on-site
• Contributory pension scheme matched up to 5%
• Life assurance scheme
• Discounted Health Club membership
• Opportunities for training and career growth

Newbury Racecourse offer a wide range of opportunities for individuals of ALL ages and we welcome applications for the following casual roles (minimum age is 16 years old), many roles offer full training and the opportunity for development and promotion:

• Bar staff
• Waiting staff
• Cashiers
• Baristas
• Food retail assistants
• Porters
• Cellar assistants
• Chefs
• Kitchen porters